PEOPLE

William H. Dutton
Director

William H. Dutton is the Quello Professor of Media and Information at MSU, where he directs the Quello Center. Bill’s research is focused on Internet Studies, and the elaboration of his conception of ‘The Fifth Estate‘ of the Internet realm, which has generated new research projects and a book in progress. Prior to arriving at MSU, Bill was the Professor of Internet Studies, University of Oxford, where he was the Founding Director of the Oxford Internet Institute (OII), and Fellow of Balliol College. Before coming to Oxford in 2002, he was a Professor in the Annenberg School for Communication at the University of Southern California, where he remains an Emeritus Professor. In the UK, he was a Fulbright Scholar 1986-87, and was National Director of the UK’s Programme on Information and Communication Technologies (PICT) from 1993 to 1996.


Best Wishes to Visiting Fellow, Dr Jingwei Cheng

Wednesday, March 22nd, 2017

Our Visiting Fellow from China over the past year, Dr Jingwei Cheng, has left to return to her position as an Associate Professor in the School of Economics and Management, Communication University of China, where she is the Vice Director of the School. With a doctorate in media economics, Jingwei Cheng has been studying the theory and regulation underpinning the media industry in China, such as through focusing on the impact of regulation on the diversity of programming on television in China. In addition to work on broadcasting, she has done research on China’s cable industry and mobile communication. Professor Cheng Jingwei was supported at the Quello Center through a State Scholarship Fund supported by the China Scholarship Council. One of many valuable commentaries before her departure, Jingwei Chen remarked on the serious levels of poverty she saw in the US, and wondered why so little attention is provided to this issue by the media, in comparison to Tweets and other issues surrounding the President, Donald Trump.

Bill Dutton and Jingwei Chen, 2017

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Talking about the politics of the Fifth Estate with students in Lisbon

Saturday, March 11th, 2017

Talk on the politics of the Fifth Estate at University Institute of Lisbon, March 2017

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Fake News Roundtable is Available for Viewing

Monday, March 6th, 2017

You can hear MSU’s roundtable on Fake News here:

Fake News: A Roundtable Discussion from Quello Center on Vimeo.

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Fake News Roundtable: Featuring Approaches to Academic Research

Thursday, March 2nd, 2017

On March 3, the Quello Center co-hosted a roundtable on Fake News with the Department of Media and Information and the College of Communication Arts and Sciences. Talks by Winson Peng, Esther Thorson, David Ewolsen, Keith Hampton, and Rachel Mourao kicked off a wide-ranging discussion. Each colleague seemed to approach the topic from their theoretical or methodological home, whether data science, journalism, social psychology or Internet studies, so I was left hoping for this discussion to help foster more inter-disciplinary collaboration. That said, the unique perspective of each academic was stimulating.

From a Quello Center perspective, I asked how we can reframe this discussion and their various research topics in ways that will have a longer shelf-life and impact on policy and practice. When fake news fades as a hot button issue, how will their research continue to be viewed as relevant. My own sense is that the real issue is the more enduring one of quality news, and how to define it, produce it, and support its consumption.

We hope to have more roundtables like this one, which drew colleagues from across the College. Many thanks to Dean Prabu David, Department Chair Johannes Bauer, and other heads for supporting this, and for the many doctoral students who attended. Our Assistant Director, Dr Bibi Reisdorf, expertly moderated the discussion and summarized key points. Thanks to all.

Bill Dutton

Fake News: A Roundtable Discussion from Quello Center on Vimeo.

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Missing the Internet

Monday, February 13th, 2017

A BBC reporter, Rachel Nuwer, wrote a nice piece on what would it mean to people if the Internet stopped working. It was entitled “What if the Internet Stopped for a Day“. I stressed that there are some empirical cases, such as a power outage in NYC, and the pager blackout across the US, that provide some concrete evidence of possible outcomes, and I was impressed how well she embedded these cases and more in a well developed article. I recommend it.

Bill Dutton

See: http://www.bbc.com/future/story/20170207-what-if-the-internet-stopped-for-a-day

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Quello professor signs book contract with Oxford University Press

Wednesday, January 25th, 2017

Professor Bill Dutton, Director of the Quello Center, in the College of Communication Arts and Sciences, has signed a contract with Oxford University Press for a book on his concept of the Fifth Estate. He has been speaking and conducting research over the last decade on the role of the Internet in empowering a Fifth Estate that can hold other ‘estates’ accountable, including the press, as the Fourth Estate.

Bill Dutton in Quello Meeting Room

The book will develop the concept of the Fifth Estate, provide empirical evidence of its rise, and its implications across nearly every sector of society. While a growing tide of criticism is focused on the role of social media and the Internet in fueling everything from populism to fake news, the Fifth Estate provides a powerful response to the critics. Bill’s work shows the many strategies of individuals of the Fifth Estate for enabling greater accountability and communicative power to create a more pluralistic structure of social control not only in politics, but also, in nearly every institutional setting of everyday life.

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Media and Information Policy Issues

Tuesday, January 24th, 2017

From discussions in courses and within the Quello Center Advisory Board, the Center has been developing a set of key issues tied to media, communication and information policy and practice. We’d welcome you thoughts on issues we’ve missed or issues noted that do not merit more sustained research and debate. Your feedback on this list would be most welcome, and will be posted as comments on this post.

Quello Advisory Board Meeting

I. Innovation-led Policy Issues

New Developments around Robotics and Artificial Intelligence: What are the implications for individual control, privacy, and security? Security is no longer so clearly a cyber issue as cyber security increasingly shapes the physical world of autonomous vehicles, drones, and robots.

Internet of Things (IoT): With tens of billions of things moving online, how can individuals protect their privacy and safety and well being as their environments are monitored and controlled by their movement through space? There are likely to be implications for urban informatics, transportation and environmental systems, systems in the household, and worn (wearables above). A possible focus within this set would be on developments in households.

Wearables: What appears to be an incremental step in the IoT space could have major implications across many sectors, from health to privacy and surveillance.

The Future of Content Delivery: Content delivery, particularly around broadcasting of film and television, in the digital age: technology, business models, and social impact of the rapidly developing ecosystem, such as on localism, diversity, and quality.

Free (and Open Source) Software: The prominence and future of free as well as open source software continues to evolve. Are rules, licensing, and institutional support, such as around the Free Software Foundation, meeting the needs of this free software community?

Big Data: How can individuals protect their privacy in the age of computational analytics and increasing capture of personal data and mass surveillance? What policies or practices can be developed to guide data collection, analysis, and public awareness?

Encryption: Advances in encryption technologies at a time of increasing threats to the privacy of individual communications, such as email, could lead to a massive uptake of tools to keep private communications private. How can this development be accelerated and spread across all sectors of the Internet community?

Internet2: Just as the development of the Internet within academia has shaped the future of communications, so might the next generation of the Internet – so-called Internet2 – have even greater implications in shaping the future of research and educational networking in the first instance, but public communications in the longer-term. Who is tracking its development and potential implications?

Other Contending Issues: Drones, Cloud computing, …

II. Problem-led Initiatives

Transparency: Many new issues of the digital age, such as concerns over privacy and surveillance, are tied to a lack of transparency. What is being done with your data, by whom, and for what purposes? In commercial and governmental settings, many public concerns could be addressed to a degree through the provision of greater transparency, and the accountability that should follow.

Censorship and Internet Filtering: Internet filtering and censorship was limited to a few states at the turn of the century. But over the last decade, fueled by fear of radical extremist content, and associated fears of self-radicalization, censorship has spread to most nation states. Are we entering a new digital world in which Internet content filtering is the norm? What can be done to mitigate the impact on freedom of expression and freedom of connection?

Psychological Manipulation: Citizen and consumers are increasingly worried about the ways in which they can be manipulated by advertising, (fake) news, social media and more that leads them to vote, buy, protest, or otherwise act in ways that the purveyors of the new propaganda of the digital age would like. While many worried about propaganda around the mass media, should there be comparable attention given to the hacking of psychological processes by the designers of digital media content? Is this a critical focus for consumer protection?

(In)Equities in Access: Inequalities in access to communication and information services might be growing locally and globally, despite the move to digital media and ICTs. The concept of a digital divide may no longer be adequate to capture these developments.

Privacy and Surveillance: The release of documents by Edward Snowden has joined with other events to draw increasing attention to the threats of mass unwarranted surveillance. It has been an enduring issue, but it is increasingly clear that developments heretofore perceived to be impossible are increasingly feasible and being used to monitor individuals. What can be done?

ICT4D or Internet for Development: Policy and technology initiatives in communication to support developing nations and regions, both in emergency responses, such as in relation to infectious diseases, or around more explicit economic development issues.

Digital Preservation: Despite discussion over more than a decade, it merits more attention, and stronger links with policy developments, such as ‘right to forget’. ‘Our cultural and historical records are at stake.’

III. Enduring Policy Issues Reshaped by Digital Media and Information Developments

Media Concentration and the Plurality of Voices: Trends in the diversity and plurality of ownership, and sources of content, particularly around news. Early work on media concentration needs new frameworks for addressing global trends on the Web, with new media, in print media, automated text generation, and more.

Diversity of Content: In a global Internet context, how can we reasonably quantify or address issues of diversity in local and national media? Does diversity become more important in a digital age in which individuals will go online or on satellite services if the mainstream media in a nation ignore content of interest to their background?

Privacy and Privacy Policy: Efforts to balance security, surveillance and privacy, post-Snowden, and in wake of concerns over social media, and big data. White House work in 2014 on big data and privacy should be considered. Policy and practice in industry v government could be a focus. Is there a unifying sector specific perspective?

Freedom of Expression: New and enduring challenges to expression in the digital age.

IV. Changing Media and Information Policy and Governance

Communication Policy: Rewrite of the 1934 Communications Act, last up-dated in 1996: This is unlikely to occur in the current political environment, but is nevertheless a critical focus.

Universal Access v Universal Service: With citizens and consumers dropping some traditional services, such as fixed line phones, how can universal service be best translated into the digital age of broadband services?

Network Neutrality: Should there be Internet fast lanes and more? Efforts to ensure the fair treatment of content, from multiple providers, through regulation has been one of the more contentious issues in the USA. To some, the issue has been ‘beaten to death’, but it has been brought to life again through the regulatory initiatives of FCC Chairman Wheeler, and more recently with the new Trump Administration, where the fate of net neutrality is problematic. Can we research the implications of this policy?

Internet Governance and Policy: Normative and empirical perspectives on governance of the Internet at the global and national level. Timely issue critical to future of the Internet, and a global information age, and rise of national Internet policy initiatives.

Acknowledgements: In addition to the Quello Advisory Board, special thanks to some of my students for their stimulating discussion that surfaced many of these issues. Thanks to Jingwei Cheng, Bingzhe Li, and Irem Yildirim, for their contributions to this list.

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The Idea of a Cyber Security Mindset

Tuesday, January 24th, 2017

What is a cyber security mindset and why is it important?

Quello’s Professor of Media and Information Policy has just published an article in Internet Policy Review, a journal on Internet regulation, entitled ‘Fostering a Cyber Security Mindset’. It seeks to introduce the concept and suggest ways in which research on who has such a mindset and what difference it can make to cyber security can be furthered. It is available free online at: https://policyreview.info/articles/analysis/fostering-cyber-security-mindset

http://www.billbrotherton.co.uk/mindset/

Dutton, William. (2017), ‘Fostering a Cyber Security Mindset’, Internet Policy Review, 6(1): DOI: 10.14763/2017.1.443

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Ruth Shillair Joining Quello Research Team

Saturday, January 7th, 2017

Ruth Shillair is joining the Quello Center’s research team as a Research Assistant in this Spring Semester to support our work on cybersecurity, which is linked to the Oxford Global Cyber Security Capacity Center (GCSEC). She is working with Bill Dutton on an analysis that builds on his concept of a cyber security mindset and another analysis that focuses on the outcomes of national cyber security capacity building: Can we see capacity having a positive, independent impact on cyber security?

Ruth Shillair

Ms. Shillair is a doctoral student in the Media and Information Department at MSU. Her research has focused on cyber security, such as in working with the Online Safety for the Ages (OSA) project with Professors Bob LaRose, Nora Rifkin, Saleem Alhabaash, and Sheila Cotten, which focuses on generational differences in online safety behaviors, particularly in the area of online banking.

Ruth has been recognized at MSU, such as in being awarded with one of the Department’s PhD Academic Merit Awards, and an ‘outstanding doctoral student research’ award. She also participated in the Oxford Internet Institute’s (OII) Summer Doctoral Program (SDP). As Bill Dutton, Director of the Quello Center noted: “We are very lucky to have Ruth onboard as her expertise in cyber security and quantitative analysis is going to help us leap ahead on our cyber security research.”

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Is Apple Lost? by A. Michael Noll

Thursday, December 29th, 2016

Is Apple Lost?

A. Michael Noll

December 29, 2016

© 2016 AMN

Has Apple been too successful – and overly arrogant in believing only it knows what is best for its customers? Will Apple become the next Yahoo, slowly sinking into oblivion?

Has innovation for Apple become abandoning things, such as leaving out the audio mini-jack in its iPhones? The original iPod was a great music player with its fabulous click-wheel interface – ingenious. But Apple abandoned the iPod click-wheel, rather than updating this product with solid-state storage. Will Apple soon abandon all its iPods? If so, it would be a great opportunity for Sony to acquire the iPod product line and continue to innovate with new features and storage.

The iTunes program tries to do everything: music player, iPhone synchronizer, and iTunes store access. It is challenging to do all these well in one huge program. The different purposes should be different programs, but with sharing across them.

The iWatch promised much – but what did it deliver? I have yet to see someone using one. And the need to recharge it every day is a big chore. The iWatch seems to be just an extension of the iPhone.

Apple has become a one-product business: the iPhone. It is challenging to survive today as a one-product company. Apple’s complete product line (other than the iMac) would easily fit in a backpack. Apple is not a diverse product company – it has become a niche company.

Amazon, meanwhile, is innovating and expanding, such as its new voice-activated Echo product. This clearly is the kind of innovative product I would have expected from Apple. Meanwhile Apple’s iTV remains a challenge to discover what it actually does and how to use it.

Has the Apple that was the past innovator become today a copycat, such as the rumors that it too is working on a driverless car? More significantly, is Apple itself driverless and has it lost its way? Apple possibly needs new directions – a return to innovation – or a re-invigoration of the current paths.

Apple should renew a commitment to legacy products, such as the click-wheel iPod, updating them with newer technology and enthusing their original excitement. Give consumers more control over how things are displayed and used; and change the attitude that Apple knows best.

A. Michael Noll

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