William H. Dutton
William H. Dutton is the Quello Professor of Media and Information at MSU, where he directs the Quello Center. Bill’s research is focused on Internet Studies, and the elaboration of his conception of ‘The Fifth Estate‘ of the Internet realm, which has generated new research projects and a book in progress. Prior to arriving at MSU, Bill was the Professor of Internet Studies, University of Oxford, where he was the Founding Director of the Oxford Internet Institute (OII), and Fellow of Balliol College. Before coming to Oxford in 2002, he was a Professor in the Annenberg School for Communication at the University of Southern California, where he remains an Emeritus Professor. In the UK, he was a Fulbright Scholar 1986-87, and was National Director of the UK’s Programme on Information and Communication Technologies (PICT) from 1993 to 1996.
Wednesday, December 13th, 2017
Are We All Just Lazy?
A. Michael Noll
December 11, 2017
© 2017 AMN
How many of our new products and services are motivated mostly by our laziness? However, the marketing folks would claim that they are just making life easier for us.
Television sets of the past had tuners with knobs. To change a channel, we had to get up from our sofas and go to the TV set to turn the knob to a different channel. This was so much effort that we usually just left the TV set on a single channel for the entire evening. And then the TV remote was invented. Now we could relax in our sofas and simply press a button to flip from one channel to another – the height of laziness.
Today we have voice-assisted products. All we have to do is simply speak to it to obtain information or to turn on a lamp. No longer do we have to search the Internet by typing on a keyboard. We just speak to our computers and voice-assistants.
Decades ago, AT&T was attempting to market its video teleconferencing service. But people thought it was easier to take the train than to schedule and walk across the street to a teleconferencing room.
It takes physical energy and effort to speak – it can be tiring. Somehow it is easier just to type or text a message. Perhaps it simply takes less physical effort and is less tiring. But if we do not have a keyboard immediately available, then speech is the way to go.
Friday, November 24th, 2017
The 1st INTERNATIONAL CONFERENCE ON MEDIA AND COMMUNICATION (ICMC 2018), hosted by the Department of Communication Studies of Abu Dhabi University, will be held on March 19-21, 2018 at the Radisson Blu Hotel, Yas Island, Abu Dhabi, UAE. The former director of the Quello Center, Emeritus Professor Steve Wildman, will be presenting one of two keynotes.
The Aims and Objectives of ICMC 2018 are to exchange best practices and promote international partnership and cooperation among academia and media practitioners worldwide and to create an international forum to present, discuss and exchange the latest academic research in media and communication.
Dr Mike Friedrichsen, President, Berlin University of Digital Sciences, Germany, will be presenting the other keynote.
Wednesday, November 22nd, 2017
AT&T Goes Hollywood
A. Michael Noll
© Copyright 2017 AMN
AT&T wants to purchase Time Warner — the White House and the Justice Department correctly oppose the acquisition. The acquisition would create a huge vertical integration of content and conduit that would not benefit consumers, in my opinion. But the local telephone companies have a long history of lusting after content and Hollywood.
Today’s AT&T is really a former local Bell company: the past Southwestern Bell that then became SBC Communications which then acquired AT&T and then wrapped itself in the AT&T identity.
Over two decades ago, the local Bell companies chased after the entertainment industry. And now again one of the remaining of the two super Bells – AT&T – is again inflicted with Hollywood fever.
AT&T is a conduit company, providing the cables and wireless paths over which consumer access various services. In 2015, AT&T extended its control over conduit through its acquisition of DirecTV for nearly $50 billion, delivering video over satellite to homes. But throughout history, the old Bell operating companies have lusted after also providing the content that their customers want to access over the conduits.
The telecommunication conduit business in the United States has become mostly a duopoly. AT&T and Verizon dominate wireless. Either AT&T or Verizon and a CATV company dominate wired access. Duopolies inherently adjust “competition” so that markets are shared and profits maximized, without attracting government attention. In the late 1940s, the studios were forced to divest their vertical integration of movie theaters. So today If AT&T wants to become a content company, it should be required to divest its wireless and wireline conduit businesses.
AT&T knows little of Hollywood and the news and entertainment businesses. It should stick with its strengths in providing wired and wireless conduits, as I wrote in 1993.* One might argue that if AT&T wants to lose its shirt chasing Hollywood, then let it. However, like decades ago, now is still not the time for AT&T to go Hollywood.** “Hollywood” might well end up as “Follywood” for AT&T.
*“Baby Bells Should Stick With Strengths,” by A. Michael Noll, Los Angeles Times, October 22, 19933, p. B15.
**“The phone company has gone Hollywood,” by A. Michael Noll, Morris County Daily Record, January 7, 1994, p. A11.
November 22, 2017
Wednesday, November 15th, 2017
The Department of Media and Information (MI) at Michigan State University invites applications for a tenure-system faculty position at the rank of Associate or Full Professor in the area of media and information policy. We seek a visionary leader with an innovative research program and/or industry or policy-making experience who will develop the Quello Center to the next level of prominence, addressing critical issues of media and information policy in a digital economy. The successful candidate will have a strong record of obtaining grants, contracts, and/or other types of external funding in support of research and outreach.
A terminal degree in a discipline related to media and information policy is required, including but not limited to many disciplines in the social sciences, engineering, and law. We value experience in public policy or industry and a willingness to engage with stakeholders outside the academy. Teaching will include undergraduate and graduate courses in a vibrant multi-disciplinary environment.
The successful candidate will hold the endowed chair associated with the Quello Center and provide strategic direction and leadership for the Center. The Quello Center was established in 1998 to be a world-wide focal point for excellence in research, teaching, and the development and application of expertise in telecommunication management and policy. It has since evolved to policy issues in the digital economy, more broadly focused. It is dedicated to original research and outreach on current issues of information and communication management, law, and policy.
The Center is associated with the MI department, home to a world-class faculty known for its cutting-edge research on the design, uses, and implications of information and communication technologies (ICTs). Important MI research foci include communication economics and policy, social media, human computer interaction, digital games and meaningful play, ICT for development (ICT4D), and health and technology. MI faculty members also design media and develop socio-technical systems.
To apply, please visit the Michigan State University Employment Opportunities website (http://careers.msu.edu), refer to Posting #477204, and complete an electronic submission. Applicants should submit the following materials electronically: (1) a cover letter indicating the position you are interested in and summarizing your qualifications for it, (2) a current vita, (3) if appropriate, a URL to a website describing your current research/outreach activity, and (4) the names and contact information for three individuals willing to serve as your recommenders to the search committee. The search committee will begin considering applications on January 30, 2018. The search closes when a suitable candidate is hired.
Please direct any questions to Professor Charles Steinfield, Search Committee Chair, Department of Media and Information at Michigan State University, at email@example.com.
MSU is an affirmative action, equal opportunity employer. MSU is committed to achieving excellence through cultural diversity. The university actively encourages applications and/or nominations of women, persons of color, veterans and persons with disabilities.
Tuesday, November 14th, 2017
The Quello Center’s Broadband to the Neighborhood Project is surveying residents in three areas of Detroit. We are delighted to be collaborating with the Center for Urban Studies at Wayne State University on the fielding of survey and putting their CATI system to work. Yesterday, prior to some focus groups in Detroit, we were able to visit the Center for Urban Studies and meet the team conducting our field research, led by Charo Hulleza (far left in photo), and her research assistant, John Jakary (far right in photo). Our thanks to them for their professional team work and collaboration on this project. They are an excellent team, see below.
Friday, November 10th, 2017
My colleagues and I had a wonderful conversation with Tommy Edison, host of The Blind Film Critic, yesterday afternoon, following his presentation at UARC’s (MSU Usability/Accessibility Research and Consulting) World Usability Day conference. Blind from birth, Tommy’s website describes him as the ‘Blind Film Critic, YouTuber, Radio Personality, Public Speaker’, and he truly is a master of all. We organized this conversation to discuss his life and work and particularly the lessons he has learned about disabilities and access to the Internet. As Tommy said, ‘too few people have any experience with a blind person’, and even fewer with how a blind person uses the Internet.
The most important insight he provided was on the centrality of the mobile smartphone for enabling better access to the Internet for the blind. As he argued, computers, such as laptops, and the Internet have become more accessible since the early days for those born blind or having lost their eyesight, but there are still major hurdles. He had always found it difficult to deal with the computer screen, for example, even though the graphical user interface has of course been one of the key breakthroughs in helping sighted people use the Internet.
A breakthrough on the computer-based Internet has been text-to-voice advances, which he uses. But in this respect, he has found the smartphone to be the most major breakthrough as he can envision the keyboard of a smart phone through touch and therefore navigate the Internet far more easily. And he can touch a key once to hear the function, and twice to complete it.
I asked about the use of voice search, and whether this provided a similar breakthrough for him. However, his concerns over privacy trumped the value of voice search. So, as we increasingly design Web sites and blogs for mobile first access, we are often making the Internet more usable for those with impaired sight.
Tommy Edison has been blind since birth and now producing videos online that reveal a glimpse into his life and the funny challenges that he faces daily. Tommy has showed us what it’s like for someone who is blind to use an ATM for the time and how some people who are visually impaired may organize their money. Plus, Tommy is living his dream of reviewing movies as the Blind Film Critic. With his unique and interesting perspective, Tommy says “I watch movies and pay attention to them in a different way than sighted people do. I’m not distracted by all the beautiful shots and attractive people. I watch a movie for the writing and acting.” In addition to being the Blind Film Critic, Tommy has been a radio professional for nearly 25 years, having spent the last 19 at STAR 99.9 FM in Connecticut as a traffic reporter. Tommy’s engaging personality, along with his on-air excellence and entertaining demeanor has garnered him much media attention.
The Center thanks the Quello Center’s Valeta Wensloff and Graham Pierce, the Assistant Director of Usability/Accessibility Research and Consulting at MSU for helping to bring this conversation together.
Friday, November 3rd, 2017
Professor Sandi Smith in the Department of Communication of the College of Communication Arts & Sciences at MSU was named of the University’s few Distinguished Professors at a ceremony yesterday at the University Club. She joins Professor Bradley Greenberg, one of her mentors, who received this recognition in 1990.
Sandi and the other newly elected professors featured in a video about their research and teaching. I think everyone in the audience was ready to declare a new major and return to university to work with scholar-teachers like Sandi and the others honored yesterday. They were all seriously inspirational, talented, and dedicated academics.
Here is a photo of Sandi with Dean Prabu David and Professor Kami Silk, the College’s Associate Dean of Research. Sorry about the shading – the room was dark – but you can clearly see how pleased everyone was with the awards.
Tuesday, October 31st, 2017
We are delighted to announce that Vincent Curren, principal of Breakthrough Public Media Consulting, Inc., has accepted our invitation to join the Quello Center’s Advisory Board. Given his experience in public broadcasting and his current focus on the future of broadcasting standards and their implications for the industry, his appointment helps reinforce the Center’s broadcast legacy tied to James H. Quello.
Recently, Vinnie visited the Quello Center and provided his perspective on the future of public broadcasting. He focused on the new IP-based standard created by the Advanced Television Systems Committee (ATSC), called ATSC 3.0. As he argues, this new standard is likely to enable real synergies between the Internet and broadcasting, and much much more, even helping to usher in the next generation of television.
As principal of his firm, Breakthrough Public Media Consulting, Vinnie is helping public media companies navigate today’s dynamic and competitive media world. More concretely, he is working with the Public Media Company to help public television stations leverage the power of ATSC 3.0, the next generation, broadcast television standard.
Before leaving to start his own firm, Vinnie served as Chief Operating Officer of the Corporation for Public Broadcasting (CPB), a position that he held for nearly a decade. While at CPB, Vincent Curren had overall responsibility for managing station policy, grant-making and station support activities, ensuring that all Americans receive robust public media services for free and commercial-free. Prior to being named Chief Operating Officer, Vinnie was the Senior Vice President for Radio at CPB.
Vinnie has been a major market station general manager (WXPN, Philadelphia), has held programming, fundraising, and engineering positions in radio, been a commercial television producer/director, and has served on the boards of the Development Exchange (now Greater Public) and the Station Resource Group.
Vinnie holds a BA from SUNY Buffalo (Psychology) and an MS from the University of Pennsylvania in Organizational Dynamics. After Vinnie was invited to accept our invitation to join the Board, and had a chance to review its members, he spoke of the quality of the Board. He added that, coincidentally, he happened to have been a fellow graduate student at the University of Wisconsin-Madison in the 1970s, with another member of our Board, Bob Pepper, now at Facebook, but formerly at Cisco, and who was a major figure at the FCC. Vinnie said Bob was the ‘star Larry Lichty student’, referring to Professor Lawrence W. Lichty, one of the foremost scholars of the history of broadcasting. In fact, when I first met Dr Pepper, he was a professor at the University of Iowa, and focused on the history of public broadcasting.
So it is wonderful to have Vinnie Curren, one of the nation’s leading thinkers about the future of public broadcasting, as well as his former colleague at the University of Wisconsin-Madison, Bob Pepper, along with all the other prominent figures on the Quello Center’s Advisory Board. We are honored.
Director and Professor of Media and Information Policy
Tuesday, October 24th, 2017
Clear evidence of the transfer of knowledge across universities is illustrated by an innovation in the Department of Media and Information that will bring a coffee & cakes event this Friday, 3:30pm in the MI Conference Room. Coffee and cakes will be available to all MI staff, graduate students, and faculty who attend.
Tech transfer? Well, this innovation comes via Dr Bibi Reisdorf, Assistant Professor & Assistant Director of the Quello Center, who received her DPhil from the Oxford Internet Institute (OII), where there is some claim to beginning a tradition of coffee and cakes late on Friday afternoons.
We thank Bibi and the OII for fostering an innovation at MSU that is sure to be a hit and help bring colleagues together in ways that will stimulate collaboration in more ways than enjoying desserts 🙂
Wednesday, October 11th, 2017
Bill Dutton will present the findings of the Quello Search Project to kick off a workshop on fake news and filter bubbles at Bruegel, a European think tank, specializing in economics, that is based in Brussels. Background on the Quello Search Project can be found in the initial report of the project, Search and Politics: The Uses and Impacts of Search in Britain, France, Germany, Italy, Poland, Spain, and the United States. A short blog about the thrust of our findings is also online, entitled “Fake News, Echo Chambers and Filter Bubbles: Underresearched and Overhyped“.