Christine L. Borgman’s Quello Lecture on Data Sharing


Christine L. Borgman’s Quello Lecture on ‘Motivations for Sharing and Reusing Data:
Complexities and Contradictions in the Use of a Digital Data Archive’ presented for the Quello Center, Michigan State University, on October 5, 2016. The talk draws on her research with DANS, the Data Archiving and Networked Services of the Netherlands, and the UCLA Center for Knowledge Infrastructures.

Christine L. Borgman – Motivations for Sharing and Reusing Data from Quello Center on Vimeo.


Researchers face competing challenges for access to their data. One is the pressure to make their data open in response to mandates from funding agencies, journals, and science policy makers. Second is the lack of resources – human, technical, economic, and institutional – to make their data open. Third is that good reasons exist to maintain control of their data, whether to protect the confidentiality of human subjects, to gain competitive advantage over other researchers, or the sheer difficulty of extracting data from the contexts in which they originated. Researchers are encouraged – or required – to contribute their data to archives, yet surprisingly little is known about the uses and users of digital data archives, about relationships between users and the staff of data archives, or how these behaviors vary by discipline, geographic region, policy, and other factors. Digital data archives are not a single type of institution, however. They vary widely in organizational structure, mission, collection, funding, and relationships to their users and other stakeholders. This talk draws upon an exploratory study of DANS, the Data Archiving and Networked Services of the Netherlands. We mined transaction logs to draw samples of contributors to DANS and consumers of DANS data (Borgman, Scharnhorst, Van den Berg, Van de Sompel, & Treloar, 2015) and then conducted interviews with DANS archivists, contributors, and consumers to examine who contributes data to DANS and why, who consumes data from DANS and why, and what roles archivists play in acquiring and disseminating data. Early findings suggest that motivations are complex, varied, and often contradictory, and that the uses and users of DANS are far more diverse than anticipated. Implications of these findings, which draw upon the premises of the presenter’s recent book Big Data, Little Data, No Data: Scholarship in the Networked World (2015), raise concerns for stakeholders in research data such as scholars, students, librarians, funding agencies, policy makers, publishers, and the public.

Borgman, C. L. (2015). Big Data, Little Data, No Data: Scholarship in the Networked World. Cambridge MA: MIT Press.

Borgman, C. L., Scharnhorst, A., Van den Berg, H., Van de Sompel, H., & Treloar, A. (2015). Who uses the digital data archive? An exploratory study of DANS. Presented at the Association for Information Science and Technology, St Louis, MO: Information Today.

Biographical Sketch

Christine L. Borgman, Distinguished Professor and Presidential Chair in Information Studies at UCLA, is the author of more than 250 publications in information studies, computer science, and communication. These include three books from MIT Press: Big Data, Little Data, No Data: Scholarship in the Networked World (2015), winner of the 2015 American Publishers Award for Professional and Scholarly Excellence (PROSE Award) in Computing and Information Sciences; Scholarship in the Digital Age: Information, Infrastructure, and the Internet (2007); and From Gutenberg to the Global Information Infrastructure: Access to Information in a Networked World (2000). The latter two books won the Best Information Science Book of the Year award from the Association for Information Science and Technology (ASIST). Professor Borgman is Chair of the Committee to Visit the Harvard Library and Co-Chair of the CODATA-ICSTI Task Group on Data Citation and Attribution. She is a member of the Library of Congress Scholars Council; the Board of Directors of the Electronic Privacy Information Center (EPIC); the Council of the Interuniversity Consortium for Political and Social Research (ICSPR); the CLARIAH International Advisory Panel; the advisory board to Authorea; and is a Fellow of the American Association for the Advancement of Science and of the Association for Computing Machinery. At UCLA, she directs the Center for Knowledge Infrastructures with funding from the Alfred P. Sloan Foundation and other sources.

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Quello Postdoctoral Research Associate Position Open


Quello Postdoctoral Research Associate Position at Michigan State University Posting #4068

William Dutton, the Quello Professor of Media and Information Policy and Director of the Quello Center in the Department of Media and Information at Michigan State University (MSU), is seeking to hire a Postdoctoral Fellow as a Research Associate for a 1 year position, with the potential for renewal. The position is available beginning as soon as January 2017. The research associate will work with Professor Dutton and additional Quello research staff members on existing Quello research projects and in developing proposals for further research. Projects focus on media, information and Internet policy, regulation and governance, such as the Center’s studies on the impact of network neutrality, digital inequalities, access to broadband, and the social dynamics of Internet search. More information is on the Center’s website at:

Candidates should explain the relevance of their background and interests to the work of the Quello Center. The appointment would enable candidates to pursue their own research as well as supporting ongoing work at the Center, with the potential for developing new projects and support for continuation beyond the first year. th

Applicants must have defended their dissertation prior to beginning the postdoctoral fellowship. A doctoral degree in Political Science, Law, Policy, Economics, Sociology, Psychology, Communication, New Media, Internet Studies, Information Studies, or a related field is required. Candidates must have (1) strong methodological training and skills of relevance to policy research, (2) experience writing grant and funding proposals, and (3) good organizational and time management skills. The quality of prior work, such as publications, and grant writing experience will be key in evaluating all applications. Particular consideration will be given to candidates that show evidence of having strong empirical skills, including an understanding of various methodologies pertaining to large datasets and computational data analysis, such as social network analysis.

The Research Associate position is a 12 month, full-time appointment, with salary up to $45,000 depending upon qualifications. Benefits are also provided. See and for more information on postdoctoral training and benefits at MSU.
Materials should be submitted via the MSU online system:
– Cover letter describing why you are interested in this position, and what training, skills, research and methodological background you would bring to the work of the Quello Center and this position.
– Names and contact information for three references
– An up-to-date curriculum vitae
– One sample of your best work

Review of applications will begin immediately and continue until a suitable candidate is selected. You may view the job description and apply online at referring to posting number #4068

– Information about the Quello Center:
– The Department of Media and Information is home to a dynamic, interdisciplinary faculty internationally regarded for their research on the uses and implications of information and communication technologies, such as the Internet and related social and mobile media. Our curricula address both the theoretical and practical aspects of media use and production, and our alumni have achieved positions of prominence in academia, industry, and government.
– MSU is an affirmative-action, equal opportunity employer. MSU is committed to achieving excellence through cultural diversity. The university actively encourages applications and/or nominations of women, persons of color, veterans and persons with disabilities.

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A New Year at the Quello Center: Research, Research, Research


With the start of a new academic year, the Quello Center is progressing on many fronts, but particularly in the development of new research. Given awards for two recent projects, one on wireless access for the last mile, and another on the role of search in shaping political opinions, based on cross-national comparative research in North America and Europe, our set of projects continues to grow. It is wonderful to see our team so fully occupied with research projects and proposals.

This has been possible through the hard work and creative ideas of our core research team, all of who remain in place for the coming year. These researchers include:

Dr Bianca Reisdorf, first hired as a Quello postdoctoral researcher last year, has been promoted to Assistant Director of the Quello Center, and Assistant Professor in the Department of Media and Information. Bianca began research on digital inequalities while a DPhil student at the OII at the University of Oxford, and is continuing this stream of research here at the Quello Center in work on digital divides in Michigan and across the US, as well as on our survey components of our comparative study of the use of Internet search in politics.

Research Team Members R.V. Rikard, Bibi Reisdorf, Mitch Shapiro, Aleks Yankelevich

Research Team Members R.V. Rikard, Bibi Reisdorf, Mitch Shapiro, Aleks Yankelevich

Dr Aleksandr Yankelevich, our Research Assistant Professor, who joined the Quello Center after four years at the FCC, which won him the FCC’s Excellence in Economic Analysis Award. He is leading research on wireless innovation for last mile access (WILMA), where he is focused on analysis of the use of spectrum for the last mile, and the policy are regulatory constraints they entail. And he has developed a proposal with Professor Johannes Bauer to deepen our research on the actual impacts of network neutrality, focusing on investment patterns within the communication industry.

Mitch Shapiro, is a Quello researcher, currently focused on the WILMA project, undertaking case studies of initiatives at providing last mile access across the US. He brings to the Quello Center his extensive experience working as a consultant for academic institutions, such as Harvard’s Berkman Center, and industry, such as with Strategic Networks Group and Pulse Broadband; Pike & Fischer, a unit of the Bureau of National Affairs (now Bloomberg BNA); Pangrac & Associates, Probe Reseach and Paul Kagan Associates.

Based on the accomplishments of this core team over the past year, we have been able to open a new position for a post-doctoral researcher that we will be advertising shortly. In addition, we have been able to complement this team with part-time researchers based in Detroit, who are helping with interviews of a sample of over 1,300 nonprofit organizations working to support the development of a city that some have called the New Berlin. Our interviews are shedding light on the role of the Internet and social media in the activities of organizations so embedded in interpersonal networks across the city.

So the new academic year is promising more research to build on the strength of our last year. If you are asking ‘What is all this research about?’ the answer is to inform and stimulate debate on media and information policy and practice in our digital age.

Follow us and join our seminars and lectures as time permits.

Bill Dutton

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Videos from Quello Center Talks and Visitors


Quello Center Video Catalog

The following Quello Center videos, listed within general categories, are available free online through the designated links. The Quello Center hopes they will help support your research and teaching. Please post any comments you may have on this blog. We welcome your thoughts, and hope you enjoy whatever video presentations are of interest to your work.

Take your pick,

Bill Dutton, Director of the Quello Center


Big Data

Use of Big Data By States: China & India
By Muzammil Hussain

Cable and Satellite

Comparing Cable TV in Korea and the USA: Major Differences
By Sung Wook Ji

Communication, Media and Information Policy

Communication in the Modern Age
Interview with Bill Dutton and Dr. Sung Hee Kim

Communication Policy Processes in the US
By Johannes Bauer

Regulating the Internet: What is ‘Special Access’ and Why is it so Important?
By Aleks Yankelevich

Delivering Media Content in a New Technological Environment: An Explanation of Policy Implications
By Steve Wildman

Cybersecurity and Cybercrime

Cybercrime Offending and Victimization
By Tom Holt

Digital Inequalities

Center For Digital Inclusion
By Jon Gant

Unlocking Potential: New Frontiers in Digital Inequality Research
By Bibi Reisdorf

Economic Development

Social Media & Development
Rob Ackland

ICT For Development in Agricultural Sectors
With Charles Steinfield

Internet Policy, Regulation and Governance

The Destabilization of Internet Governance
By Laura DeNardis

Trashed: A Comparative Exploration of Law’s Relevance to Online Reputation
By Elizabeth Kirley

Racism, Sexism, and Video Games: Social Justice Campaigns and the Struggle for Gamer Identity
By Lisa Nakamura

Anatomy of the FCC’s Network Neutrality Rules (Webcast)
By Adam Candeub

Domination in Search Markets: Why? How? & How to Respond?
By Steve Wildman

Regulating the Internet: What is ‘Special Access’ and Why is it so Important?
By Aleks Yankelevich


The Importance of Public Service #ChangeAgents in Exponential Times
By David Bray
Talk –
Discussion –

Internet, Open Data, and Civic Engagement in Detroit
By Garlin Gilchrist II

Enterprise Social Media: Implications for Business Collaboration and Knowledge Management
By Charles Steinfield

New Business Models for New Media
By Dr. Constantinos K. Coursaris

Public Service

Millennials, Public Media and The Future of Civil Discourse
By Alexander Heffner

Internet, Open Data, and Civic Engagement in Detroit
By Garlin Gilchrist II

Use of Big Data By States: China & India
By Muzammil Hussain

Social Media and Society

Crowdsourced and Community Maintained
By Caroline Haythornthwaite

Trashed: A Comparative Exploration of Law’s Relevance to Online Reputation
By Elizabeth Kirley

Racism, Sexism, and Video Games: Social Justice Campaigns and the Struggle for Gamer Identity
By Lisa Nakamura

I Change My City – Through the Internet
By Venkatesh Kannaiah

I Paid a Bribe
By Venkatesh Kannaiah

Society Meets Social Media: Canaries at the Coal Face of the Internet
By William Dutton
Watch video

Food Safety in Online Issue Networks
By Annie Waldherr

Comprehension Models in Text and Audiovisual Processing
By Dave Ewoldsen

Telecommunication and the Internet in Community and Urban Development

I Change My City – Through the Internet
By Venkatesh Kannaiah

Internet, Open Data, and Civic Engagement in Detroit
By Garlin Gilchrist II

Persistent and Pervasive Community
By Keith Hampton

Communication Technology and Urban Community: Stories From Seoul
By Yong-Chan Kim

Tributes, Awards, Memorials

Cable Hall of Fame 2016 Recognition of John Evans
By John Evans

Tribute to Steve Wildman on his Retirement
By Professors Johannes Bauer & Prabu David

Tribute to Quello Center Founding Director, Steve Wildman
Created by Gary Reid & WKAR

Memorial to Mark Levy: Past Chair and Professor of Media and Information and Quello Colleague

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Bibi Reisdorf on her Career of Research on Digital Inequalities


Dr Bibi Reisdorf, Quello’s Post Doctoral Fellow, has been focused on digital inequalities from the earliest stages of her studies and subsequent career in academia. In a talk for the Department of Media and Information at MSU, Bibi provided an outline of her progress over time, including her most recent work focused on inequalities related to specialized groups of users, such as youth, seniors, rural residents, and her most recent focus, prisoners. The title of her talk was ‘Unlocking Potential: New Frontiers in Digital Inequality Research’, and it is viewable here:

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The Complexity of Detroit


Most of our ICT4Detroit research team met today at MSU’s Detroit Center. We discussed the results of our network analysis of collaboration among non profit civic organizations in the city, and developing our plans for interviewing individuals in some of the key organizations and projects.

Members of our Detroit Research Team at the MSU Center

Members of our Detroit Research Team at the MSU Center

The major theme arising during the day of discussion was the sheer complexity of the ecology of actors involved in initiatives to support the revitalization of different parts of the city, from the central business district to some of the most distressed neighborhoods. In this context, one ICT initiative does not fit all. It brought home the challenges for collaboration, open data sharing, and visioning across the diverse actors, areas, and problems of such a dynamic city.

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An Up-Date from the Quello Center by Bill Dutton


Dear Colleagues and Friends of the Quello Center:

Since my last up-date, our Postdoctoral Researcher, Bianca C. Reisdorf, and Assistant Research Professor, Aleksandr Yankelevich, have come onboard. In collaboration with our Research Associates and Assistants, they have enabled us to move forward on new research proposals with some early success.

Research Team Members R.V. Rikard, Bibi Reisdorf, Mitch Shapiro, Aleks Yankelevich

Research Team Members R.V. Rikard, Bibi Reisdorf, Mitch Shapiro, Aleks Yankelevich

Developing Research Foci: Digital Inequalities and Net Neutrality

The mission of the James and Mary Quello Center is to conduct high-quality research that will stimulate and inform debate on media, communication, and information policy for our digital age. A wide range of policy issues have been identified for study, but two general areas have emerged from our early work, which focus on:

Network Neutrality

Our plan to develop a natural experiment to assess the impact of net neutrality rulings has drawn a number of faculty together across the campus in shaping some preliminary research, and proposals which we hope to submit in the coming months.

Digital Inequalities

Two proposals have been accepted, and several others are submitted or underway to study digital divides and inequalities in Detroit, Michigan, and across the United States.

Researching Locally to Speak Globally

The Quello Center is moving ahead in focusing greater attention on new Internet and digital age policy issues with an even more multi-disciplinary set of researchers and strong additions to our remarkable Advisory Board. We address issues that arise from: problems such as risks to privacy and freedom of expression; innovations such as around the Internet of Things and wearables; policies such as net neutrality, price cap regulation of access services, and universal broadband; and contexts, such as issues in cities like Detroit, and in households. To do so, we draw from theoretical perspectives, such as the Fifth Estate, sociological and communication perspectives on information inequalities, work on the ecology of games as well as game theoretical economics; and from innovative empirical approaches, such as a novel design for a national broadband availability dataset.

Over this last year, the Center has found a number of local developments that present clear opportunities to pursue issues that are of nationwide and global concern. This has led us to anchor more of our research locally, such as in looking at digital divides in Michigan and Detroit, and in developing ideas for new research on the use of wireless spectrum for last mile access, and for experiments addressing digital inequalities and the future of public broadcasting. In these areas, we plan to work with the local public broadcasting station, WKAR, and faculty across the university. Together, we can realize the opportunities created by MSU choosing to forgo the FCC’s incentive auction of spectrum in favor of turning the station and its spectrum into an even greater resources for research, teaching, and service, such as through an MSU partnership announced with Detroit public broadcasting to create more educational programming.

Quello Center Seminars and Lectures at MSU, in Washington DC & Worldwide

The Center organizes and promotes an active stream of roundtables, seminars, and lectures to stimulate discussion of policy and regulatory issues. Recent lectures and events have focused on Internet policy and regulation, network neutrality, social media and reputation management, digital inequalities, and social accountability. In addition to holding events at the Center and in Washington DC, we have been speaking at a variety of other universities, conferences, and events organized by others. For example, Quello helps support the Telecommunication Policy Research Conference (TPRC), and the director has spoken recently in Canada, Argentina, Denmark, South Africa, Hong Kong, China, Japan, and Mexico.

A list of past and forthcoming events are available at: and videos of many of our events are available on Vimeo at:

Selected Working Papers on Research, Policy and Practice

All of our research reports, working papers, and publications are listed on our Web site at: A set of papers that illustrate the range of our work includes:

Bauer, J. M. and Dutton, W. H. (2015), ‘The New Cyber Security Agenda,’ for the World Bank Development Report. Available at SSRN: or

Dutton, W.H. and Graham, M. (2014), Society and the Internet (Oxford University Press).

Dutton, W. H. (2015), ‘Multistakeholder Governance?,’ for the World Bank Development Report. Available at SSRN: or

Reisdorf, B. C., & Groselj, D. (2015). ‘Internet (non-) Use Types and Motivational Access: Implications for Digital Inequalities Research,’ New Media & Society, Online First.

Reisdorf, B. C., & Jewkes, Y. (2016). ‘(B)Locked Sites: Cases of Internet Use in Three British Prisons,’ Information, Communication & Society, 1-16.

UNESCO (2015), Keystones to Foster Inclusive Knowledge Societies. Paris: UNESCO.
The English version is available at:

Yankelevich, A., & Vaughan, B. `Price-Match Announcements in a Consumer Search Duopoly.’ Forthcoming at Southern Economic Journal.

Access to the Work of the Quello Center

Over the past year, we have also made strides to providing numerous ways to keep in touch with the Quello Center’s work. In addition to this newsletter, we have a:
Quello Center Blog
Quello Facebook Page
• Twitter handle @QuelloCenter
Working Paper Series on SSRN
Videos of most of many of our lectures and seminars on Vimeo

Thank you again, and please keep in touch. Follow the work and ideas of the Quello Center on Twitter or Facebook, and write to the Center at if you have any questions, suggestions, or wish to be added to our email list.



William Dutton, Director
Quello Professor of Media and Information Policy

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Three New Positions in Media and Information at MSU


The Department of Media and Information at MSU is recruiting for three tenure-track positions. They are in the areas of:
– media/information theory/research
– Internet economics
– health and data science
Moreover, these are three of 15 academic positions opened across the College of Communication Arts & Sciences. See:

Please let colleagues know of these positions, and please consider any of these positions for your own career future.


Bill Dutton

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Using ICT to Develop Infrastructure Systems for the “Digital Anthropocene”


I’ve been thinking a lot lately about the design and management of society’s core infrastructure systems (which I define broadly to include things like healthcare, education, housing and “money”) in an era marked by several important trends (for reasons suggested below, I refer to this as the “digital anthropocene”):

  1. substantial (and currently destructive) impacts of human activities on natural systems, a planetary phase referred to as the Anthropocene;
  2. continued and arguably mounting evidence that the status-quo dynamics within our dominant political and economic systems are aggravating rather than reducing inequalities in wealth and related factors;
  3. the dramatic expansion in scope, content and functionality of digitally-mediated connectivity among humans and “things” via ever-more-capable information and communication technology (ICT).

To flesh this out a bit, here are some examples of developments reflective of these trends (some of which I’ve already written about here):


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How Far Can Rocket Fiber Fly Into Detroit’s Neighborhoods? by Mitch Shapiro and Bill Dutton


The 2015 launch of Rocket Fiber is poised to add super-fast Internet connectivity to the expanding arsenal of revitalization tools available in Detroit, starting with the city’s downtown central business district, followed by neighboring areas such as Midtown and Corktown. This is an important and exciting development likely to begin reaping benefits in these areas over the next few years.

One of the more challenging sets of questions facing Rocket Fiber–and virtually every effort to revitalize Detroit–is whether and how the city’s rising tide of investment can positively impact those households and businesses most distant—both physically and economically– from the city’s expanding beachhead of tech-fueled growth.

This is one of a range of questions driving the Quello Center’s launch of the ICT4Detroit program.* Through this program, the Center aims to develop research projects and alliances to help address issues concerning how ICTs (information and communication technology) can support the revitalization of Detroit. High on the list of issues central to the ICT4Detroit research agenda is how can the benefits of high speed access and other ICT be brought to more of Detroit’s citizens and organizations.

A big challenge, and a big opportunity

On one hand, a growing body of research has shown that high-speed access and related ICT, such as mobile Internet and the Internet of Things, have potential to boost economic growth, civic life and the quality and accessibility of education, healthcare, transportation, public safety and other government services. Research has also shown that fiber’s nearly unlimited capacity, low maintenance costs, easy upgradability and backhaul support for high-speed wireless connectivity make it particularly well suited to serve as the core of a city’s communication infrastructure.

So why don’t we already have fiber deployed in every neighborhood in every city, including Detroit? The reason, as every network investor (whether private or public) knows, is that high-speed networks are expensive to build, with high fixed costs and business cases heavily influenced by density, take rates and average revenue per unit (ARPU). As a result, the economics of extending fiber beyond Detroit’s central core into areas with low income and relatively low housing density are especially challenging.

The result is a situation with potentially large and much needed social benefits, but also considerable risk and uncertainty for network investors. This high-payoff, high-risk combination cries out for strategies aimed at reducing uncertainty, risk and cost, while increasing the probability and magnitude of benefits for underserved and disadvantaged populations, including those that can help support network capital and operating costs.

In response to this need, the Quello Center has begun to develop an independent research program intended to support innovative and successful strategies for increasing the availability, affordability and benefits of high-speed Internet access in Detroit.

In doing so, we seek input, guidance, support and collaboration from Detroit’s leaders, businesses, technologists, citizens and community organizations working hard to revitalize the city, as well as from others in the research and philanthropic communities focused on digital divide-related issues.

As a first step, we invite feedback and suggestions on this draft outline of the research program we have in mind.

1. Examine the current status of availability, usage and benefits of broadband Internet access in Detroit’s neighborhoods: by individuals, households, businesses and “community anchor institutions” such as libraries, schools, healthcare facilities, non-profit organizations and neighborhood associations.

2. Explore the currently unmet potential demand for broadband connectivity and services by these various segments of the Detroit community, including price sensitivity, revenue potential and externalities.

3. Explore potential demand for high speed connectivity associated with the evolving Internet of Things (IoT), and how this evolution (and its benefits) could be expedited and enhanced by increased availability of fiber-enabled high speed connectivity.

4. Better understand economic and other barriers to expanding demand to levels sufficient to justify network expansion deeper into the city’s neighborhoods, as well as factors with potential to help overcome these barriers.

5. Identify, characterize and prioritize potential near-term and longer-term opportunities to economically expand the reach of affordable and high speed access and IoT connectivity in Detroit, especially in ways that promote economic growth and community development in the city’s economically distressed neighborhoods.

6. Explore creative business strategies (e.g., demand aggregation, pre-subscriptions); technology options (e.g., wireless extensions, low-cost fiber installation techniques); alliances (e.g., with local community organizations and efforts to promote digital literacy); funding sources and strategies, and; local zoning and other public policies with potential to support economically viable expansion and beneficial use of high-speed connectivity in these neighborhoods.

In terms of methodology, we would expect this research to include in-depth interviews with key stakeholders and experts, quantitative surveys of citizens, businesses and community anchor institutions, and financial analysis of alternative strategies and scenarios.

The Quello Center views such research as a potential pillar of its ICT4Detroit initiative, focusing as it does on the key issue of making high-speed access more available, affordable and attractive in a city currently burdened by large economic challenges and low Internet penetration, yet with much potential to benefit from cost-effective expansion of broadband access and usage. A significant stream of prior research has focused on the role of ICT, and the Internet in particular, in social and economic development of urban areas. However, relatively little has focused on the particular historical, social and economic circumstances of Detroit.
We welcome your input and support as we seek to explore the unique Detroit factors shaping the role of broadband connectivity and other ICT in the revitalization of this great American city.

Mitch Shapiro and Bill Dutton, Quello Center


* See:

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