Deplorable Telephony, by A. Michael Noll

Deplorable Telephony A. Michael Noll April 7, 2016 © 2016 AMN The quality and fidelity of a telephone call in the United States are deplorable. Calls are disconnected and it is challenging to understand the other person. In our rush to cheaper telephone service,...

Defining and Measuring the Quality of Journalism

The implications of the digital age for the quality of information generally, and journalism in particular, has been a major issue for the study of communication technology, policy and regulation. The Quello Center has been interested in this issue, and one of its...