quality

08 Apr 2016

Deplorable Telephony, by A. Michael Noll

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Deplorable Telephony A. Michael Noll April 7, 2016 © 2016 AMN The quality and fidelity of a telephone call in the United States are deplorable. Calls are disconnected and it is challenging to understand the other person. In our rush to cheaper telephone service, quality has been thrown to the wind. Internet telephony utilizes compression to reduce the bit rate – and compression is a compromise with quality. The speech bits need to all arrive promptly and in the correct sequence, or quality is impaired. The Internet is great for data, but less so for telephony. Computer scientists have never […]
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28 Apr 2015

Defining and Measuring the Quality of Journalism

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The implications of the digital age for the quality of information generally, and journalism in particular, has been a major issue for the study of communication technology, policy and regulation. The Quello Center has been interested in this issue, and one of its Associate Directors, Professor Steve Lacy, has co-authored a paper with Tom Rosenstiel of the American Press Institute, entitled ‘Defining and Measuring Quality Journalism‘. If you are looking for appropriate metrics for capturing the quality of journalism, such as measures of diversity, depth, richness, length, and more, this is a must read – if not the place to […]
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