Quello Center on Twitter


Thursday, July 31st, 2014

We encourage you to follow the Quello Center @quellocenter for information about the Center, its events, and to follow developments and research on media and information policy.

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Incoming Quello Director Receives Career Achievement Award


Thursday, July 3rd, 2014

William Dutton, incoming Director of MSU’s Quello Center, has been named the 2014 winner of the William F. Ogburn Career Achievement Award, presented by the Communication and Information Technologies section of the American Sociological Association (CITASA).

The award recognizes a sustained body of research that has made an outstanding contribution to the advancement of knowledge in the area of sociology of communications or the sociology of information technology. It is named for the late William F. Ogburn, former president of the American Sociological Association (ASA).

Dutton will begin his new position as Director of the Quello Center in August, along with his appointment as Quello Chair of Media and Information Policy. The Quello Center, located in the Department of Media and Information, was established in 1998 to be a worldwide focal point for excellence in research, teaching and the development and application of telecommunication management and policy.

Dutton comes to MSU from the University of Oxford, where he is Professor of Internet Studies. He also is a Professorial Fellow of Balliol College and is the Founding Director of the Oxford Internet Institute (OII), a position he held from 2002 to 2011.

“Bill’s work over several decades has greatly expanded our understanding of Internet use and the effects of this use on society,” said Shelia Cotten, Professor in MSU’s Department of Media and Information, who chaired the William F. Ogburn Career Achievement Award selection committee. “His founding of the Oxford Internet Institute and his leadership as Director for almost a decade, in addition to his numerous research accomplishments, made him a unanimous choice for this award.”

Dutton has received numerous grants for his research and is widely published. His research interests include Internet and society, digital divides, digital choice, the Fifth Estate, network society, politics and the Internet, collaborative network organizations, research-centered computational networks and digital research.

He is the Principal Investigator of the Oxford Internet Surveys (OxIS), an authoritative resource on the use and impact of the Internet in Britain and one component of the World Internet Project, an international collaboration comprising more than 20 nations. He also is a Co-Principal of Oxford’s Global Cyber Security Capacity Center, supported by the United Kingdom’s Foreign Office, and was the Principal Investigator of the Oxford e-Social Science Project (OeSS), supported by the UK’s Economic and Social Research Council.

Dutton will be honored with a plaque at the CITASA annual meeting Aug. 16-19 in San Francisco.

Besides Cotten, who was the 2013 recipient of the CITASA Award for Public Sociology, the other members of the award selection committee included Judy Wajcman, Anthony Giddens Professor of Sociology at the London School of Economics and Political Science, and Hiroshi Ono, Associate Professor of Sociology at Texas A&M University.

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New Reports on Personal Data Focus on Trust, Privacy and Transparency


Tuesday, May 13th, 2014

William H. Dutton, incoming Director of MSU’s Quello Center, and Quello Chair of Media and Information Policy, was the lead author of one of three new reports released by the World Economic Forum on strengthening trust, transparency and privacy in personal data usage. The reports are part of the WEF’s Rethinking Personal Data initiative, which was launched in 2010.

“I hope this initiative leads the industry and other key actors to assume leadership in addressing the concerns of users over their privacy and rights to free expression – concerns that are documented by our research,” Dutton said. “No one should be complacent about the continued vitality of the Internet.”

Rethinking Personal Data: A New Lens for Strengthening Trust, prepared in collaboration with A.T. Kearney, looks at how to enhance transparency and accountability in the use of personal data. It argues that a user-centered approach is the best way of achieving this. Individuals must have more of a say in how their data is used and should be able to use the data for their own purposes.

“In order to build a truly sustainable personal data economy, regaining the trust of individuals over the use of their data is imperative,” said Naveen Menon, Partner and APAC Head of Communications, Media and Technology at A.T. Kearney. “This means finding new ways to connect and provide them with choices that enable them to return to a sense of control over data usage.”

Supporting this analysis are two quantitative studies that look at the issues of trust, privacy and framework through the eyes of users. Rethinking Personal Data: Trust and Context in User-Centered Data Ecosystems, an empirical study across different countries, examines the importance of context-aware data usage and how it impacts trust.

The Internet Trust Bubble: Global Values, Beliefs and Practices uses the results from a survey of 16,000 respondents to assess the attitudes and behavior of Internet users globally. It shows that individuals are on the whole positive about the opportunities offered by the Internet, particularly related to freedom of expression. However, the report highlights concerns over privacy, surveillance and security.

The Rethinking Personal Data initiative brings together private companies, public sector representatives, end-user privacy and rights groups, academics and topic experts to examine how to create a principled, collaborative and balanced personal-data ecosystem. Executives from AT&T, A.T. Kearney, Kaiser Permanente, Microsoft, Telefonica, VimpelCom and Visa are on its steering board.

Dutton currently is Professor of Internet Studies at the University of Oxford. He also is a Professorial Fellow of Balliol College and is the Founding Director of Oxford’s Internet Institute, a position he held from 2002 to 2011. He will begin his new position as Director and Chair of the Quello Center in August 2014.

Located in the Department of Media and Information at Michigan State University, the Quello Center was established in 1998 to be a worldwide focal point for excellence in research, teaching and the development and application of telecommunication management and policy.

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Net Neutrality: Will the way we use the Internet change?


Monday, May 5th, 2014

Jonathan Obar, a Quello Research Associate, spoke with WKAR regarding “net neutrality.” There has been a great deal of discussion around the idea of net neutrality and how it will affect people’s everyday use of the internet. Net neutrality is the debate over free use of the internet and has been going on for several years now. Jonathan’s interview provides a very accessible overview of the idea and the issues that have generated debate over the merits of net neutrality.
Listen to Jonathan’s interview on WKAR.

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The FCC and the Future of Communication Policy: A Quello Center Communication Policy Forum


Thursday, April 24th, 2014

Play video Watch the panel on the C-SPAN website.

The Quello Center organised a DC Policy Forum about the future of the FCC and its role in the regulation of digital media. Moderated by Richard Wiley, the panel featured individuals with years of experience in the regulation of communication in a discussion that ranged across a wide array of issues.

quello-fcc-coverModerator: Richard E. Wiley, Chairman of Wiley Rein LLP, a Washington, DC law firm, and is a former Chairman, Commissioner and General Counsel of the Federal Communications Commission (1970-77)

Rachelle Chong – Commissioner Chong had the honor of serving with Jim Quello as a colleague from 1994-1997 on the Federal Communications Commission.
Michael J. Copps – Michael J. Copps served two terms as a Member of the Federal Communications Commission, from 2001 through 2011—the seventh longest-serving Commissioner in the history of the agency.
Susan Ness – Senior Fellow at Johns Hopkins University’s SAIS Center for Transatlantic Relations, Susan Ness is a former FCC commissioner (1994 – 2001) and founder of Susan Ness Strategies, a communications policy consulting firm.
Michael K. Powell – Michael K. Powell is the President and CEO of the National Cable & Telecommunications Association.
Henry M. Rivera – Henry M. Rivera, a partner with Wiley Rein, LLP, specializes in representing companies before the Federal Communications Commission, Congress, the Commerce Department and the White House.

Monday of this week would have been Jim Quello’s 100th birthday. For 23½ years as a Commissioner, including nearly a year as Acting Chairman, Jim helped the FCC and the United States chart a path through a period, when like today, rapid changes in the communications sector and its core technologies posed challenges to established regulatory paradigms. Jim’s 100th birthday is an opportune time to reflect again on the FCC’s role in communications policy and how the Commission might best help the U.S. reap the benefits from technological advances in the communications sector.

Use #QuelloCenterPolicyForum to tweet about the event!

Download the event program (PDF).

Sponsor: MSU Intellectual Property, Information & Communications Law Program

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Interview with Alessandro Acquisti, speaker for the 2013 Quello Lecture: Privacy in the Age of Augmented Reality


Friday, November 15th, 2013

Alessandro Acquisti is an associate professor at the Heinz College, Carnegie Mellon University (CMU) and the co-director of CMU Center for Behavioral and Decision Research. He investigates the economics of privacy. His studies have spearheaded the application of behavioral economics to the analysis of privacy and information security decision making, and the analysis of privacy and disclosure behavior in online social networks. Alessandro has been the recipient of the PET Award for Outstanding Research in Privacy Enhancing Technologies, the IBM Best Academic Privacy Faculty Award, multiple Best Paper awards, the Heinz College School of Information’s Teaching Excellence Award. He has testified before the U.S. Senate and House committees on issues related to privacy policy and consumer behavior, and was a TED Global 2013 speaker.

Alessandro’s findings have been featured in national and international media outlets, including the Economist, the New York Times, the Wall Street Journal, the Washington Post, the Financial Times,, NPR, and CNN. His 2009 study on the predictability of Social Security numbers was featured in the “Year in Ideas” issue of the NYT Magazine (the SSNs assignment scheme was changed by the US Social Security Administration in 2011). Alessandro holds a PhD from UC Berkeley, and Master degrees from UC Berkeley, the London School of Economics, and Trinity College Dublin. He has held visiting positions at the Universities of Rome, Paris, and Freiburg (visiting professor); Harvard University (visiting scholar); University of Chicago (visiting fellow); Microsoft Research (visiting researcher); and Google (visiting scientist). He has been a member of the National Academies’ Committee on public response to alerts and warnings using social media.

Watch Dr. Acquisti’s interview:


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Johannes Bauer Receives 2013 Distinguished Faculty Award at MSU


Wednesday, February 6th, 2013

bauer-j-chair_entryMSU has named Professor Johannes Bauer as the recipient of a Distinguished Faculty Award. Johannes has helped direct the Quello Center and is one of its major researchers. Professor Bauer has gained a reputation as one of the world’s leading scholars in the area of telecommunications policy, with a remarkable record of global engagement, sustained productivity and grant funding. Bauer’s research on the governance of complex network infrastructures has informed policy makers and scholars throughout the world. He has applied economic theory to analyze how malware evolves, which has led to new Internet security approaches, while concurrently developing a distinct theoretical framework for telecommunications policy that is synchronized with his empirical work. Bauer’s unique and informed blending of economic theory, policy analysis and international comparative studies has led to his being sought out for his advice and counsel by the world’s foremost international telecommunications policy institutions, including the Federal Communications Commission in the United States and the United Nations International Telecommunications Union in Geneva. He has been described by a noted law and policy scholar from Harvard as “one of the most distinctive and influential scholars in telecommunications policy in the world today.”

Bauer’s publications, which number more than 100, have appeared in leading journals in his field, including “Telecommunications Policy,” “Information Economics and Policy” and “Communications and Strategies.” Bauer is chairman of the board of directors for the annual TPRC Research Conference on Communication, Information and Internet Policy, the premiere scholarly meeting for his field, and serves on the board of directors for the International Telecommunications Society.

Bauer is widely regarded as an enthusiastic and engaging teacher who encourages active debate in the classroom. An assignment in his graduate communications policy class a few years ago required his students to prepare entries for Wikipedia on communications policy issues as part of a multi-university initiative sponsored by the WikiMedia Foundation. His class was ranked as the strongest in the country in terms of its contributions. An exceptional mentor who always puts students’ needs ahead of his own, Bauer has guided numerous Ph.D. students to successful academic careers in both the United States and abroad. His undergraduate students are equally enthusiastic about his classes, acknowledging him as a brilliant and innovator teacher, whose classes are always enjoyable.

To read about the other winners, visit MSU Today’s article.

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Steven Wildman Appointed As Chief Economist for the FCC


Saturday, January 5th, 2013

FCC Chairman Julius Genachowski announced today the appointment of Steven Wildman to the position of FCC Chief Economist. Professor Wildman, an expert on communications and media issues, will commence his role in January 2013. Chairman Genachowski said, “I’m very pleased that Steve will be joining the Commission. He has a stellar record as an economist and has conducted important research on broadband adoption and spectrum management, among other topics. The Chief Economist’s role and office are critical to the agency’s work and its understanding of complex economic issues related to the communications sector. “I would also like to commend and thank our outgoing Chief Economist Marius Schwartz. Marius was an outstanding Chief Economist, who applied his deep economic expertise and problem solving abilities daily to our most challenging initiatives. The Commission has relied heavily on his input and analysis to make key decisions, and his work substantially bolstered the FCC’s economic capabilities.”

Wildman will take over as Chief Economist from Schwartz, who is returning to his prior role as a Professor of Economics at Georgetown University. Wildman’s teaching and research focus on economics, law and policy across the communications industry, and the impact of information technologies on the organization of economic activities. He has conducted detailed research on broadband adoption examining infrastructure cost structures and demand in rural and underserved areas. He has also studied the efficiency properties of alternative spectrum governance regimes and network interconnection policy.

He has held numerous fellowships and received prominent awards, including the Information and Telecommunications Education and Research Association Distinguished Research Award, the Journal of Media Economics Award of Honor for Scholarly Contributions, and the McGannon Award for Social and Ethical Relevance in Communications Policy Research.

Prior to joining Michigan State University, Wildman was an Associate Professor at Northwestern University’s Department of Communications Studies. He has also worked at the University of California’s Department of Economics. Wildman holds a Ph.D in Economics from Stanford University, as well as an M.A. and a B.A. degree in Economics from Stanford University and Wabash College respectively.

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Professors Wietske Van Osch and Constantinos K. Cousaris Receive Best Paper Award at the 2012 International Conference on Information Systems!


Saturday, December 8th, 2012

Professors Wietske Van Osch and Constantinos K. Cousaris Receive Best Paper Award at the 2012 International Conference on Information Systems!

Wietske_ConstantinosThe International Conference on Information Systems (ICIS) is the major annual meeting of the Association for Information Systems (AIS), which has over 4,000 members representing universities in over 95 countries worldwide. It is the most prestigious gathering of academics and practitioners in the IS discipline. Each year, over 1,000 Information Systems academic professions participate in the conference program – the theme this year being Digital Innovation and the Service Economy – and two of our very own Department faculty received Top Paper and honorable mentions for the Doctoral Dissertation Award!

Wietske Van Osch and Constantinos K. Coursaris co-authored the paper, “The Duality of Social Media: Structuration and Socialization through Organizational Communicative Action”. Drawing on Habermas’ theory of communicative action, this conceptual paper proposes the Organizational Social Media Lifeworld (OSML) as a useful model for disentangling the complex use of social media in organizations and its enabling role for organizational communication. Based on the OSML model, authors show how social media are intrinsic to each of these four elements—actors, action, entity and culture—and how it enables the two overarching organizational processes of structuration and socialization.

Read the full abstract and download the paper in the SIGHCI 2012 Proceedings:

Wietske van Osch’s current research interests lie in online communities, social media, sociomateriality and affordances. Contantinos K. Coursaris’ current research interests lie in the intersection of usability and mobile devices for the purpose of health and/or commercial applications.

Wietske also received the First Runner-Up Doctoral Dissertation Award on the topic of Generative Collectives, better known as the structural, cognitive and technological dimensions of online communities that result in enhanced creativity and innovation. ICIS’s Chair of the awards committee described Wietske’s Dissertation as “unique, highly unusual, and a pleasure to read”. ICIS is the most prestigious gathering of academics in the Information Systems discipline. It is the “Grammy’s” of IS and is quite an honor is to be nominated.

See the announcement here:

Congratulations to our outstanding faculty for their research and work presented at ICIS 2012!

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Governance of Social Media: A Quello Center Workshop


Thursday, August 18th, 2011

November 11 & 12, 2011, Georgetown University, Washington, DC
For a large and growing portion of the population, social media of various types have become an integral part of daily life, and businesses based on social media have become a major economic force. Given their pervasive influence on institutions and society, it is time to start developing a more comprehensive framework to guide policy responses to the challenges raised by social media, which to this point have been addressed piecemeal as they become salient.

This workshop is designed to stimulate thinking on what such a framework might look like, examining:

(1) Legal and policy issues raised by the new and unique attributes of social media, and
(2) The implications of social media for attainment of traditional communications policy goals

Panelists will address a variety of topics relating to policy for social media including (but not limited to):

Competition policy
Privacy concerns
Social media analytics and targeted advertising
Data mining
Gaming and virtual worlds
Reputation management
First Amendment and free speech
The protection of children
Media content diversity
Panelists will include:
Michael Altschul – CTIA
Marvin Ammori – New America Foundation
Johannes Bauer – Michigan State University
Ryan Calo – Stanford University
Adam Candeub – MSU
Barbara Cherry – Indiana University
Lorrie Faith Cranor – Carnegie Mellon University
Laura DeNardis – American University
Nicolas Economides – NYU
Joshua Fairfield – Washington and Lee University
Edward Felton (Luncheon keynote address) – FTC
Rob Frieden – Penn State University
Jon Garon – Northern Kentucky University
James Grimmelmann – New York Law School
Matt Jackson – Penn State
Paul Jaeger – University of Maryland
Greg Lastowka – Rutgers University
Peder Magee – FTC
Kathryn Montgomery – American University
Phil Napoli – Fordham University
Arvind Narayanan – Stanford University
Christena Nippert-Eng – Illinois Institute of Technology
Frank Pasquale – Seton Hall University
Amit Schejter – Penn State University
Junichi Semitsu – University of San Diego
Ashkan Soltani
Robert Sprague – University of Wyoming
Peter Swire – Ohio State
Adam Thierer – George Mason University
Eugene Volokh – University of California, Los Angeles
Joshua Wright – George Mason University

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