Featured Publication: Governance of Social Media

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Quello Professor Steve Wildman and Dr Jonathan Obar, a Quello Research Associate, organized a workshop on the governance of social media that has yielded an excellent special issue of Telecommunications Policy (Volume 39, Issue 9, October 2015). It features articles by the editors, as well as Philip Napoli, Laura DeNardis, Milton Mueller, and Katherine Montegomery, among others. It is a brilliant signpost of how the Quello Center is moving fully into the digital age of policy and regulation issues. You may find the special issue at: http://www.sciencedirect.com/science/journal/03085961/39/9
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Society Meets Social Media: Canaries at the Coal Face of the Internet

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Bill Dutton gave a keynote presentation for Social Media & Society 2015, an international conference held 27-29 July 2015 at the Rogers School of Management at Reyerson University, Toronto, Canada. An abstract, and links to the powerpoint and video of the talk are posted here.

Abstract

Legal and regulatory initiatives shaped by moral panics over social media are a microcosm of many general threats to the vitality of a free, open and global Internet. The belief is widespread that social media and related Internet developments are unstoppable and beyond the control of governments and regulators across the world. However, initiatives afoot to address increasingly vocal public support for ‘doing something’ about concerns ranging from cyber-bullying to privacy, are pushing politicians and regulators to bring traditional approaches to media regulation to bear on social media and the Internet. These initiatives are unlikely to accomplish their intended aims but could well undermine the vitality of social media and the larger ecology of the Internet. Several types of response are critical. First, academics and practionners need to come forward with a regulatory model that is purpose built for social media and related applications of the Internet. Secondly, educational efforts need to be prioritized to help children and others learn how to use social media in more ethical, safe and effective ways. Thirdly, social media need to be designed in ways that enable users to hold other users more socially accountable for their actions.

Slides for the Talk are on Slideshare at: http://www.slideshare.net/WHDutton/society-meets-social-media-at-reyerson2015

Video of the Talk: https://ryecast.ryerson.ca/12/watch/9167.aspx

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Charles Steinfield on Enterprise Social Media: Implications for Business Collaboration and Knowledge Management

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Prior to a presentation for the Quello Center, Professor Charles Steinfield was interviewed by Bill Dutton about his work on ‘enterprise social media’, the subject of this presentation. He explains what enterprise social media are, why they are becoming popular across business and industry, and their implications – intended and sometimes unintended. Charles Steinfield is a professor in the Department of Media and Information at Michigan State University. In addition to his faculty position, Steinfield participates with the MSU Eli Broad College of Business Information Technology Management Program and is a member of the campus-wide Faculty of Computing and Information. He is also a research associate in the Quello Center for Telecommunications Management and Law at MSU and a Faculty Associate for the MSU College of Law Intellectual Property and Communications Law Program. Professor Steinfield’s research focuses on the organizational and social impacts of new communication technologies, with recent projects examining the social capital implications of online social network sites, understanding barriers to industry-wide diffusion to e-commerce standards, and the role of ICTs in economic development.

Enterprise Social Media from Quello Center on Vimeo.

A recent article Professor Steinfield co-authored with his colleagues on the enterprise social media project is at: http://conferences.computer.org/hicss/2015/papers/7367a763.pdf

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